![]() ![]() Insiders, what do you think the next Support video should be? Comment with a topic. Visit the Support page on performing a clean installation of Razer Synapse: How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows | For more information, see Razer's Warranty Policy. Please note that any damages caused by upgrading or modifying the Razer Blade are not covered by Razer's Warranty Policy. Please watch the video for more details on how to accomplish this. ![]() ![]() because they simply work.A clean installation of Razer Synapse is recommended if you encounter a recurring software issue. so I am thinking about how to get the money I spent for Razer products back and simply go and buy Logitech's products. Just to end with - once I could not get my mouse to work and I was just curious - is it my computer or Naga Chroma, so I got Logitech G502 Proteus Spectrum, installed the software, quickly set the shortcuts, different for each program I use and guess what - it just simply worked. did I pay 100€ for not being able to use my mouse? I guess not, I paid 100€ to be able to use the mouse, to make my workflow easier, faster. And if you use Razer's products for work (i.e., I use my Naga Chroma and Trinity for work, Lightroom, Photoshop editing) and sometimes I end up disconnecting mice so I can actually work. The problem is, you do not know when it won't work. I did not pay premium bucks for premium products which Razer products are supposed to be so that these products sometimes work, sometimes not. maybe I should find a way to return all mice and keyboards and get my money back - is it my fault, that Synapse is not working? Sometimes it works, sometimes not. ![]() So what can we do, I've been asking Razer for at least half a year to make the Synapse 3 for Mac as well or at least make Synapse 2 work normally but nothing. ![]()
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